Technical Support Engineer

Main Responsbilities:
1.Maintain and develop customer relationships, collect customer feedback, confirm customer technical requirements, explore potential order, cooperation opportunities and promote product improvement.
2.Responsible for project design of energy storage project, micro grid and energy storage system design, and analyzing system structure
3.Responsible for writing plans for customers before and after sales and provide them with technical guidance
4.Responsible for making bid proposals and reviewing the technical feasibility of orders, leading technical negotiation, push both sides reach an agreement, Cooperate with sales to achieve the order.
5.In view of the special technical requirements order, through inter-departmental communication to ensure order delivery smoothly
6.Integrate internal resources to provide product or technical solution proposal for customer in time, periodic summary of FAQ, improve service quality.
7.Leading customized product development，Inter-departmental project review，or provide customer backup solution.
8.Periodic organize technique training to sales，to improve sales and technique support engineer‘s technical level.
Requirements:
Education Background： Bachelor in electronic or related major
Work experience： Three to five years in technique support or Quality management experience，energy storage related industry experience is preferred.
Skills：Fluent Japanese is mandatory. Fluent English ability is preffered.
Familar with Quality Assurance and Control knowledge of position which is related to ISO9001.  
Attitude： Result oriented, good time management skills. Group internal coordination as well as communication and reaching agreement with partners and suppliers in responsible areas. Excellent initiative，engagement and personal responsibility

JapanTokyo21F World Trade Center Building,4-1, 2-chome, Hamamatsu-cho Map

Name of person in charge of hiring：Connie Ge