Customer Service Executive

Company Overview
World’s largest medical and travel insurance service firm

Job Description
Document all manners related to each request;
Channel essential information and direct request to relevant line;
Act as correspondence for communication with other offices and networks overseas;
Organize logistics by coordinating activities and services based on individual requests;
Maintain professional working relationship with company network and service providers;
Keep all office equipment in working order and report to admin manager on office maintenance;
Ensure continuity of services to customers by manning the telephone or other communication systems;

2 months training + 4 months on the job training from day of employment.

Requirements
Team work is a MUST;
Deliver excellent customer service;
Great at handling pressure and setbacks;
Excellent verbal and written communication skills in Japanese and English;

Knowledge of other languages is a plus.

Additional Job Information
Meaningful job with great incentives, career path and possibility of working periodically overseas or relocating permanently.
Great compensation for late working hours and unique opportunity to request your own schedule and manage your work and life balance.

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