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  3. Lead Big Data Support Engineer

Lead Big Data Support Engineer

600 〜 1500 ten thousand JPY

  • RGF HR Agent
  • Location: Tokyo
  • Japanese level:Fluent │Required length of experience:Uncategorized
  • Close
Date:2018/08/23~2019/02/20

Job summary

Job category IT Engineering (System Engineer / Web / Gaming)/System Engineer (Upstream Process / Sales)
Industry IT / Communications / Internet/ Software
Employment type Uncategorized
Position level Director or Above
Number of openings 1
Desired entry time -
Required language skill
Foreign language competence -
Working hours Others
Welfares / Leave systems
Assistance in visa application -
Number of foreign employees -

Work details

Company Overview
The world top global provider of software engineering and IT consulting services from the United States.

Job Description
Responsibilities
•Provide support to customers using Cloud Platform products, solutions and APIs, including Big Data and related services.
•Provide technical assistance and support as part of a global 24x7-support organization.
•Work closely with engineers and product managers to improve the product and make our customers successful.
•Incident Management, Problem Management and Change Management: change requests and incident ticket handling for the remaining Infrastructure Teams.
•Provide technical and developer support to customers using Cloud Platform products, solutions and APIs.
•Follow notification and own escalation procedures.
•Follow standards for communications with business involving operational issues.
•Identify and document product bugs and feature requests and work with internal support teams as well as customers to implement effective solutions
•Work closely with internal support teams to improve cloud products at a senior level
•Control the queue and assist agents with case queries
•Be subject matter expert to other agents
•Share knowledge and educate the agents with product updates and best practices

Requirements
Required skills
•5+ years’ experience fully as developer or a combination developer + big data engineer
•Ability to read and understand code, able to write code to reproduce customer problems
•Strong research, analytical and problem-solving skills required to work with petabyte or even exabytes of data
•Familiar with web protocols (HTTP, TLS/SSL, etc)
•Firm understanding of programming (Java, C++, C#, Scala, Python, etc.) and scripting languages (Python/PHP/R)
•Background in SQL
•Experience with BigData architectures and technologies (more than 1TB of data) and BI solutions
•Experience in client-driven large-scale implementation projects
•Experience with distributed computing frameworks (e.g. Hadoop, Spark, Flink, Storm, Samza, Beam, Google Big Query, etc.)
•Experience in major big data technologies and frameworks including but not limited to Hadoop, MapReduce, HDFS, AWS S3, HBase, Apache Storm, Apache Flink, Elasticsearch, Kibana, Kafka, AWS EMR, and Spark
•Experience with distributed message brokers (Kafka, RabbitMQ, ActiveMQ, Google Pub/Sub, Amazon Kinesis, etc.)
•Practical expertise in performance tuning and optimization, bottleneck problems analysis
•English B2/C1

Additional Job Information
Nice to have
•Experience in technical support: familiarity with case prioritization, SLA compliance, and quality.
•Experience with the popular technologies in the machine learning/big data ecosystem.
•Experience with any ML library (scikit­learn, pytorch, tensorflow, Spark mllib) or basic understanding of ML concepts.
•Experience with PaaS and IaaS technologies.
•Java or Objective C.
•Data Science and Analytics experience is a plus (Machine Learning, Recommendation Engines, Search Personalization)

About interview

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Name of person in charge of hiring:

Lead Big Data Support Engineer

RGF HR Agent

600 〜 1500 ten thousand JPY

Close

Company overview

RGF HR Agent Lead Big Data Support Engineer RGF HR Agent Lead Big Data Support Engineer

RGF HR Agent

Human Resources / Education / Consulting / Professional Services /Staffing / Recruiting

RGF (Recruit Global Family) is the overseas corporation of Recruit Holdings Co., Ltd., Japan's largest talent comprehensive service and information service group enterprise, has started for more than 50 years, based on excellent business philosophy and management experience. Transcend national borders, we will discover new opportunities and possibilities worldwide.
RGF HR Agent provides solid support for the hiring activities of companies and the job-hunting activities of applicants as a general HR service company.
We provide not only regular recruitment but also RPO (Recruitment Process Outsourcing), contracts and so on. We deliver comprehensive services that could only be offered by RECRUIT=RGF, which is number one in Japan in the field of talent introduction, temporary staffing and recruitment information advertising. Having thoroughly met the needs of leading companies in Japan, we will also provide our consummate, high-quality services overseas. RECRUIT=RGF, which is number one in Japan, will continue taking on the challenge of becoming number one in the world.

JAPAN: RGF HR Agent Japan (CDS)
Address: 東京都渋谷区広尾1-13-7恵比寿イーストビル2F
TEL (+81)3-6422-4400
Website: http://www.rgf-hragent.asia/en/japan

CHINA: RGF HR Agent (Shanghai)
Address: 上海市淮海中路8号 蘭生大厦9F
TEL (+86) 21 5331 8000
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Suzhou)
Address: 蘇州市工業園区蘇州大道西1号 世紀金融大厦1615室
TEL (+86) 512 6262 3595
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Beijing)
Address: 北京市朝陽区東三環中路39号建外SOHO,A座902室
TEL (+86) 10 5869 0121
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Tianjin)
Address: 天津市和平区南京路189号津汇広場一号楼1106单元
TEL (+86) 22 2331 1169
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Dalian)
Address: 大连市高新技术产业园区黄浦路537号(七贤路)泰德大厦811室
TEL (+86) 411 8445 7095
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Guangzhou)
Address: 广州市天河区林和西路161号 中泰国际广场A塔1309室
TEL (+86) 20 8527 4585
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Shenzhen)
Address: 深圳市罗湖区嘉宾路2018号深华商业大厦2507室
TEL (+86) 755 8237 5208
Website: http://www.rgf-hragent.asia/china

HONGKONG: RGF HR Agent Hong Kong Limited
Address: Unit 2206, 22/F, Wu Chung House, 213 Queen’s Road East, Wan Chai, Hong Kong
TEL (+852) 2537 2557
Website: http://www.rgf-hragent.asia/en/hongkong

VIETNAM: RGF HR Agent Vietnam Co., Ltd.
Address: RM903 Central Plaza 17 Le Duan St., Dist 1 Ho Chi Minh City
TEL (+84) 8 3911 5800
Website: http://www.rgf-hragent.asia/en/vietnam

THAILAND: RGF HR Agent Recruitment (Thailand) Co., Ltd.
Address: 689 BHIRAJ TOWER at EmQuartier, 23rd Floor, Room No. 2304-2306 Sukhumvit Road, North Klongton Sub-District, Vadhana District, Bangkok 10110
TEL (+66)2-021-0333
Website: http://www.rgf-hragent.asia/thailand/

SINGAPORE: RGF HR Agent Singapore Pte. Ltd.
Address: 71 Robinson Road #05-04 Singapore 068895
TEL (+65) 6221 7437
Website: http://www.rgf-hr.com.sg/

INDIA: RGF Select India Private Limited
Address: 704-705-706, 7th Floor, Vatika City Point, MGRoad, Gurgaon 122002
TEL (+91)124 4139711
Website: http://www.rgf-hragent.asia/en/india

INDONESIA: PT. RGF Human Resources Agent Indonesia
Address: Jakarta Office: Graha Pratama, P1F (21F), Jl. M.T.Haryono Kav. 15, Jakarta 12810, Indonesia
TEL (+62) 21 8378 2866
Website: http://www.rgf-hragent.asia/en/indonesia

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