Client Relationship Centre Ambassador

Company Overview
International and prestigious luxury brand - Now hiring a brand ambassador to give the customers the best quality service.

Job Description
As the brand ambassador, you will improve the brand image through a professional service mindset and handling customers with outstanding service. Your job responsibilities include handling customer inquiries over phone, e-mail and online, cooperating with local teams (boutique staff, logistics, sales, repair team), on any inquires on products, whether it be general product information, or anything related to post-purchase. Training will of course be provided.

Requirements
【応募資格】
•High communication skills verbally and in writing
•Good interpersonal skills
•Customer-oriented approach with a sales-mind
•Able to work in a multicultural environment
•Be able to handle problems, have flexibility to handle different tasks and have an eagerness to learn

【歓迎】
•Experience in customer service, sales staff or cell centers
•Industry background in luxury goods, hotel industry, high-end fashion, call center industry or e-commerce related field
•At least Conversational English in both speaking and writing
•Fast PC typing skills

Additional Job Information
【WHY YOU SHOULD APPLY】
★ Enter the luxury goods market working for one of the most prestigious brands
★ Career progression, including internal and overseas transfers
★ Great work and life balance with minimum overtime hours
★ Global company and international environment even in Japan
★ Stable company with low turnover rate

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