Job summary
| Job category | Sales / Clerical / Planning / Logistics／Call Center / Customer Support |
|---|---|
| Industry | Consumer Goods／ Other Consumer Goods |
| Employment type | Uncategorized |
| Position level | Other |
| Number of openings | 1 |
| Desired entry time | - |
| Required language skill |
English （Business） Japanese （Fluent） |
| Foreign language competence | - |
| Working hours | Others |
| Welfares / Leave systems | |
| Assistance in visa application | - |
| Number of foreign employees | - |
Work details
Company Overview
Global Entertainment Company
Job Description
• Deliver support to the Japan office and support internal teams with their inquiries.
• Support the growth of the brand, history and values in the Japanese market.
• Process record claims and inquiries according to determined service level of agreements.
• Collaborate with other departments to create, promote and enhance product sales.
• Respond to claimants' queries in a timely manner.
• Approve claims by accurately verifying the evidence sent in, printing and sending out the certificates.
• Conduct market research that could be useful for Japan market.
• Research new categories and write suitable guidelines for these categories.
• Liaise with PR/Marketing/Commercial teams to seek new ideas for events and marketing campaigns.
• Communicate with TV/PR/EDITORIAL regarding high value content.
Requirements
• Bachelor's degree
• At least 3 years of relevant working experience.
• Native level Japanese with fluent English proficiency (written & spoken)
• Good communication and interpersonal skills, possessing cultural sensitivities
• Customer oriented with good attention to details.
• Background in PR agency and event management.
• Research work experience such as market research, TV program research, pre-sales, sale plan & sales promotion
About interview
Liaison
Records Manager
RGF HR Agent
450 〜 550 ten thousand JPY
