FAE(Field Application Engineer)

What the role will do:
Perform troubleshooting on sensors, controllers, decoding engines and etc.
Coordinate with R&D team, identify issues and resolve same.
Develop or execute development and testing tools for various components.
Help on product quality complaint description and quality report explanation from a technical point of view.
Develop and maintain documents for designs and application notes and provide updates.
Manage and update the database for customer information.
Participate in technical meetings and prepare training programs for customers and distributors.
Participate in various training programs.
Assist customer to understand all products and configure services, and perform a demo for various field applications.
Analyze customer requirement and ensure product meet customer requirements appropriately.
Analyze applications and recommend expert advice for same.
Cooperate with the development team, evaluate the new device performance to meet customer specific technology target.
Attend marketing activities, including seminar/exhibition/conference, collect market feedback and give suggestions accordingly
 
You must have:
Bachelor’s Degree in technical or engineering discipline
Qualities about you that might make this decision easier:
Good English communication skills
Customer oriented and quick in finding out customer pain points
An ability to take initiative and work with limited direction to customer
A quick learner with project management skills and independent trouble-shooting skills
The ability to travel depending upon the demands of the region
You independently tackle challenges and don’t need anyone to keep you on track. You’re organized and efficient with a self-starter attitude.

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Name of person in charge of hiring：Tang Na