IT Director

Company Overview
Company is a global producer and distributor of motion pictures, television, digital content; global channel investments; home entertainment, and entertainment products, services and technologies.

Job Description
Summary
•The position reports to Vice President & Regional CIO – APAC

Direct reports to the Director, IT
(Assistant Manager Infrastructure & Technology)
•Responsible for all Enterprise Infrastructure Services including LAN, WAN, servers, server rooms, helpdesk, and desktops

(Business Relationship Manager)
•Responsible for all local & Global enterprise business applications development, maintenance, support, implementation, etc
•Responsible for local level one support for all Global business systems with Regional/Global IT for level two/three support
•Responsible for improving and enhancing all local business/systems processes

Job Scope
•Responsibility for all Japanese IT functions (infrastructure, applications, budget, IT resources, projects, etc) across all business units.
•Part of the key Japan senior management, representing Global IT business.
•Work closely with senior executives to assist the overall business strategies and growth.
•Member of the Senior Asia Pacific Regional IT management team, delivering global/regional IT value.

Duties
•Responsible for local system infrastructure, networking, and integration, in coordination with APAC Executive Director of Infrastructure & Technology and IT Global Enterprise Infrastructure Services team in US.
•Manage the development and maintenance of local application systems, in co-ordination with APAC Regional and Global Business Relationship Manager (BRM) organizations.
•Responsible for Global IT team for implementing, managing, and coordinating all global infrastructure & application projects with APAC Regional and Global IT teams.
•Building and ensuring high level of customer satisfaction is achieved and maintained and measured against established SLA.
•Ensure quality and efficient service delivery, management and measurement are in place for all IT customers.
•Responsible for developing, maintaining, and implementing continuous improvement of for business units with the utilization of global/regional/local systems.
•Improve workflow efficiencies, and reduce manual business processes through enhancement of systems and processes.
•Ensure all current and future systems are in alignment to business needs, and providing measurable value to the businesses.
•Maintain and enhance local Disaster Recovery Plans in conjunction with Regional IT team.
•Responsible for all local infrastructure/networking/desktops/application system change documentation, user and technical manuals, and user training.
•Represent Global IT in maintaining credibility and trust with local businesses.
•To be the key interface between local businesses and Global/Regional IT Management.
•Introduce, implement, and manage measurable business process improvement or business cost reductions, either directly or indirectly.
•Manage the local IT daily administrative tasks, maintenance, operations, and business users support.

Requirements
•Minimum ten years experience in Information Technology.
•Minimum five years experience in managing IT team(s) and projects.
•Excellent project management and communication skills.
•Ability to work effectively with team members, customers and other IT staff globally.
•Excellent problem solving and management skills with strong business alignment.
•Strong analytical skill to “think outside the box” is vital.
•Experience in the Television Networks/Home Entertainment/Motion Pictures industry would be highly regarded.
•Ability to translate business requirements/issues/efficiencies into IT solutions.
•Ability to work with little supervision.
•Native in Japanese and fluency in English (written and oral) is required.
•A University Degree in Computer Science or Information Technology or related field.

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