Job summary
| Job category | Sales / Clerical / Planning / Logistics／Logistics Management / Trade Procedures / Procurement / Buying / Store Development |
|---|---|
| Industry | Consumer Services／ Department Store / Retail / Other Store-based Services |
| Employment type | Uncategorized |
| Position level | Other |
| Number of openings | 1 |
| Desired entry time | - |
| Required language skill |
English （Business） Japanese （Fluent） |
| Foreign language competence | - |
| Working hours | Others |
| Welfares / Leave systems | |
| Assistance in visa application | - |
| Number of foreign employees | - |
Work details
Company Overview
World leader in Sports and Fitness equipment technology.
Job Description
- Guarantee precise and timely orders processing according to internal policy and sales comnditions
- Guarantee customer experience through an excellent "online assistance"
- Support Sales force in customer service activities from offer to order management
- Assure that orders are in compliant with TG sales conditions and grant the follow up
- Manage orders portfolio, assuring precise and updated information on delivery schedule
- Grant adequate feedback to customers' enquiries
- Manage post delivery calls in order to assess customers' satisfaction
- Liaise with logistic operatiors to grant product delivery
- Everything needed to properly cover the assigned responsibilities
Requirements
- Long term customer relationship approach
- Negotiation skills
- Polite communication skills
- ERP systems knowledge (BAAN)
- CRM management knowledge
- Knowledge of local VAT/Fiscal regulation
- Fluent in English (recommended)
- Inbound / Shipping management
- Multiple tasking in collaboration with other related departments
- PC Skills (Excel, Word)
Additional Job Information
Shariff Hael |Consultant
Supply Chain Division | RGF Professional Recruitment Japan
D: +81-3-6820-0385
shariff.hael@rgf-professional.com
ThinkPark Tower 6th floor 2-1-1 Osaki Shinagawa-ku Tokyo, Japan 141-6006
RGF Talent Solutions Japan K.K.
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About interview
Liaison
Customer Service / Logistics Specialist
RGF HR Agent
400 〜 530 ten thousand JPY
