Job summary
| Job category | IT Engineering (System Engineer / Web / Gaming)／System Engineer (Operation / Quality Control / Support) |
|---|---|
| Industry | IT / Communications / Internet／ Internet Services |
| Employment type | Uncategorized |
| Position level | Other |
| Number of openings | 1 |
| Desired entry time | - |
| Required language skill |
English （Business） Japanese （Business） |
| Foreign language competence | - |
| Working hours | Others |
| Welfares / Leave systems | |
| Assistance in visa application | - |
| Number of foreign employees | - |
Work details
Company Overview
Leading global E-commerce company
Job Description
Internal Helpdesk Express Service Staff
Job: Service Support
Location: Tokyo
Employee Status: Regular
Description
As a member of the in-house Helpdesk group, face-to-face support team, you will provide IT support. It's including 'on-site support' for executives and their secretaries.
Responsibilities:
Provide high quality services as an express service staff member
Help improve the service of the Internal Helpdesk while working with other Helpdesk members
Through improving the productivity and quality of Helpdesk services we provide, you will contribute to improving the productivity of our group employees and expanding the company's business.
Requirements
Minimum Qualifications:
Be able to make appropriate and quick decisions on your own
More than 2 years' experience in an IT support role (HW, SW, Network, etc.)
High communication skill is appreciated
Preferred Qualifications:
ITIL Foundation certificate holder
About interview
Liaison
Internal Helpdesk Express Service Staff
RGF HR Agent
500 〜 800 ten thousand JPY
