Account Manager Japan

What you will do:
- account Management with existing clients;
- execute customer communications – personal and via telephone or email, in line with standards and processes;
- respond to customer requests and inquiries in a professional and timely manner;
- provide specific information regarding company’s services and products;
- assist customers in the process of launching ad campaigns;
- obtain, review and process orders;
- develop and maintain in-depth product knowledge;
- provide reports.

Requirements:
- experience in managing online advertising campaigns for Clients, preferably in e-com, online travel, group-buy & classifieds verticals;
- bachelor’s degree;
- working experience of MS Office Word, Excel, PowerPoint;
- knowledge of customer support tools and processes;
- ability to identify and understand customer needs and requirements;
- excellent analytical and problem solving skills;
- well-developed verbal and written communication skills;
- multi-tasking, high energy, resourcefulness;
- high level of motivation and willingness to learn;
- positive, can-do attitude;
- native in Japanese with fluency in English (C1 level).

We offer the chance to work:
- in an engaging role in a new fast-growth project;
- in a fully responsible, high potential position with our business in Japan;
- with a chance to be a part of a team which shapes the future of online marketing globally.

Please apply using link below: https://www.rtbhouse.com/career/#!/jobs/oZnU4fw4

JapanTokyoMG Meguro Ekimae Bldg. 2-15-19 Map

Name of person in charge of hiring：Kwiatkowska Olga