IT Infrastructure Lead (IT Assitant Manager)

Company Overview
Our client is a global FMCG company that understand that Japan is a key region for the company to invest in. They are looking for a junior candidate who wants to develop their IT skills as the IT Infrastructure Lead.

Job Description
The IT Infrastructure Lead will be responsible for all infrastructure and service delivery, working with APAC and an international team located in Europe (mainly with HQ in France) closely. This includes:
-Systems & Network – not only for office but also for Stores(New/Renewal/SPA)
-IT Operations / DevOps
-Security
-Cloud solution e.g. AWS, Azure etc.
-Microsoft: AD, SCCM, O365 and SharePoint management
-Network: Cisco, switching and routing management
-Hosting: Data center, server, storage, VMware, backup management
-ITSM process( Incident tool management)

In this context, the role will be required:
-To manage relationships with all the internal customers of her / his domains under her / his responsibility (telecom, network, hosting…) in order to identify their requirements proactively.
-To manage the design activities, delivery and maintenance of the Technologies and Infrastructure portfolio.
-To build the technical solutions with the different IT domain leaders and business in order to support the digital transformation.

The role combines multiple IT Infrastructure programs portfolio management, vendor management, business change and support, and stakeholder management. The ideal candidate will have experience in launching Regional Infrastructure solutions and / or localizing a global solution to Japan region.

Requirements
Technical Skills / Personal Skills:

-Retail / FMCG business and industry knowledge and experience.
-Significant Systems / Network / IT Operations program and project management experience with a deep understanding of digital project (cloud) and process, methodology and tools
-Customer oriented mind and highly ROI / KPI driven
-Have strong business change / demand management skills
-Ability to work smart and coordinate multiple pieces of work at the same time
-Ability to adapt to a changing context and priorities – “Be Flexible”
-Experience in international environment – will be great advantage.
-Strong written, verbal and presentation skills in English

Security
-Guarantees the physical and logical security in compliance with the Group Security policy (data centers, information access policy, BYOD/mobile policy, MDM…)
-Risk Management: Cybersecurity, Data Privacy…
-Establish IT security policy proactivity with APAC/HQ if it is necessary.

Vendor Management
-Utilize outsourcing vendor efficiently in order to optimize internal IT workload.
-Participate in the selection of external suppliers as well as the outsourced services contracted.
-Develop and maintain effective relationships and communication with internal users and/or external suppliers, understanding and managing vendor contracts (Technical, Commercial and Legal aspects)

Business Relationship Management:
-Be able to communicate with functional business teams (Retail, Marketing, Digital, HR, Finance, Supply Chain…), and APAC IT/international IT
-Identify and understand business needs
-Be aware of local specificities and market trends

Innovation Watch:
-Watch the market/technology trends and spot potential evolutions in line with business opportunities
-Entrepreneur spirit: look out for and proposes new ideas and solution while being pragmatic

Team Management:
-Manages her / his domain IT team, develops talents
-Coordinate and/or manage the internal/external human resources
-Must be flexible and has team spirits mind.

Additional Job Information
Flex time with no core time

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