Ops Head

Company Overview
A foreign unicorn start-up for hotel franchise.

Job Description
Responsibilities:
- Supervising the costumer experience
- Creating a model to smoothly deliver the services
- Recruiting and overseeing the operations team
- Preventive maintenance management

Requirements
- Business level English
- Fluent level Japanese
- Good leadership, management, and problem-solving skills
- Know-how of business priorities and technology savvy
- Minimum of 8 years experience in business management

Additional Job Information
<Company information>
A foreign hotel franchise company that has just established a branch in Japan since 2018 November.
And massively hiring new staff.

Business: A hotel franchise business, a monthly property franchise business, developing its own app and website.
Employee: About 10,000 people
Company value: Around 6 billion USD
Establishment: 2011

They have already launched their service in more than 10 countries, and got nominated one of the best hotel franchises in some countries.
It is rapidly and massively growing, a strong unicorn start-up company.
Also they have received a really big investment from one of the biggest investment groups in Japan.

Position: Operations Head
Salary: 15m yen
Location: all over Japan

Jobs Views:
The role is to establish an operating model that can deliver company’s promises to customers, and creating a performance-driven work environment. Operations Head will also be setting performance targets based on costumer experience while ensuring a constant collaboration with other team heads.


Please contact Kohei Sano if you want to hear more.
kohei.sano@rgf-professional.com
D: +81-3-4400-2611

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