Infrastructure Engineer (Support specialist), Robotics Company

Company Overview
Our Client is a fast growing Robotics Venture working on the front line of developing new technology to help with the problems caused by the declining population.
Their business is expanding at a very rapid pace and the number of employees are estimated to grow at the rate of two times per year.
The Japanese to foreign ratio of this company is 50/50 and English is heavily used.

Job Description
We are looking for someone who can handle maintenance and technical questions Internally in Japanese and English for our employees to work on their designated tasks.

Main Responsibility:
・You will be supporting Linux and Windows desktop environments across the business supporting the development, administration and sales teams.
・Help select and deploy new applications to ensure smooth operation.
・Secure desktop and laptop environments against threats both in-campus and for employees on remote work.
・Work closely with your team so that they can provide support for you and you can provide support for them when required.

Attractive opportunity:
・multi national team: small team with broad responsibilities, ability to make decisions and implement new technologies, reporting line is in Japan and currently no time zone crossing. You will have the opportunity to be involved with many sides of the company infrastructure and build your technical skills with high autonomy.
・New technology and fast growth AI company

Career Path:
Your career path will be developed based on your own goals, you will have an opportunity to build a career in networking, system administration, virtualisation, and storage within the infrastructure team and If you have a strong passion with development there are possibilities to move into other areas of the business (e.g. backend) and work with product development.

Required Skills
Operational experience in desktop support and Incident response/Change management
Experience with Windows & Linux desktop user support and administration.
Strong troubleshooting skills.
Good communication skills and patience
Strong persistence and desire to find and eliminate root causes.
English – Business Level (Articulation for technical issues

Preferable Skills
Experience with basic server administration and / or cloud services (e.g. Active directory, user groups permissions, linux servers, office 365, google apps, etc.)
Understand of network fundamentals (dns, ip, vlans, switching, routing)
Japanese Preferred but not hard requirement

Employment Status
Full time

Working hours
8:45～17:45 (Includes 1-hour break)

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