[ServiceSource］ senior business intelligence analyst

Company Overview
Leader in outsourced inside sales, customer success, and recurring revenue growth and retention solutions

Job Description
The Senior Business Intelligence Analyst role will lead strategic business decisions for customers and/or stakeholders by developing and providing data analysis and reporting of complex patterns, insights and trends. This role will mine data from a variety of data sources in order to strategically support, design and predict outcomes with impactful recommendations to internal and/or external stakeholders. These insights will help solve highly complex business problems, implement best practices and optimize business performance. The Senior Business Analyst will create highly complex specifications for reports and analysis based on an in-depth understanding of business needs and data available. The position will ensure processes are followed and any fall out are addressed properly using a high-level of independent judgement and analytical skill. The Senior Analyst will help more junior staff with the most complex items. Will receive mentorship on new business problems and highly complex projects. May help create standard processes for the role. Requires expert knowledge of analysis solutions/tools and domain languages. May need to be proficient in Customer Relationship Management (CRM) databases and/or Business Intelligence (BI) Tools.

Requirements
1. CRM/ BI Data Analysis
2. Experience of working in IT Company
3. Native Japanese & Business level English

Additional Job Information
If Interested, please contact RGF Consultant Pradhan Brihaspati at:
D: +81-3-6820-2828
pradhan.brihaspati@rgf-professional.com

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