Job summary
| Job category | Sales / Clerical / Planning / Logistics／Call Center / Customer Support |
|---|---|
| Industry | IT / Communications / Internet／ Software |
| Employment type | Uncategorized |
| Position level | Other |
| Number of openings | 1 |
| Desired entry time | - |
| Required language skill |
Japanese （Fluent） English （Conversation） |
| Foreign language competence | - |
| Working hours | Others |
| Welfares / Leave systems | |
| Assistance in visa application | - |
| Number of foreign employees | - |
Work details
Company Overview
Rapidly expanding software company is looking for a Customer Success staff!!
Job Description
【Job Content】
- Support the users through phone call and email.
- Develop and improve FAQ and other Web contents related to Customer Service
- Social Media management
- Draft product improvement proposals
Requirements
【Required Skills】
- +1 year experience as Customer support staff.
- Strong communication skills
- Basic MS Office skills
Additional Job Information
Working hours: 10: 00-19: 00 (Core time 11: 00 ~ 17: 00)
Location: Shibuya-Ku
About interview
Liaison
Customer Support / Customer Success
RGF HR Agent
350 〜 500 ten thousand JPY
