Job summary
| Job category | Service (Retail / Entertainment / Beauty / Transportation)／Service Management |
|---|---|
| Industry | Human Resources / Education / Consulting / Professional Services／ Outsourcing Company / BPO Company |
| Employment type | Permanent |
| Position level | Depends on ability / experience |
| Number of openings | 10 |
| Desired entry time | As soon as possible |
| Required language skill |
Japanese （Native） English （Fluent） |
| Foreign language competence | Japanese、 English、 |
| Working hours | Full Time |
| Welfares / Leave systems | company would provide OT allowance and social insurance <Social insurance Health insurance, welfare pension, employment insurance, long-term care insurance (40 years and older)>; facilities (headset / speaker) will be provided as well |
| Assistance in visa application | - |
| Number of foreign employees | - |
Work details
- Provide timely support to customers through chat and phone on a worldwide online payment system.
- Handle customer’s concerns positively and professionally.
- Works with other team members in identifying better ways in providing better customer support.
- Participate in additional training courses as required and keeps job knowledge up to date by attending upskill training to improve skills
- Maintains and improves quality of service by giving recommendations.
- Meet all key performance indicators set by the company and client.
- Adhere to the policies set by the company.
About interview
Liaison
在宅勤務（顧客サービス）Customer Service Advisor (Work From Home)
Asiapactalents Sdn Bhd
4800 〜 340000 ten thousand JPY
