Customer Manager (Embedded Audio Systems)

Company Overview
World leader for entertainment equipment for business and end consumers. You will have the opportunity to work with some of the top Fortune 500 companies in the world.

Job Description
As a technology leader that is rapidly on the move, this company is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that you can grow, make a difference and be proud of the work you do every day.

About the Role
Lead the audio system design, development and tuning of new audio systems into cars. The role will leverage the branded technology leadership in order to apply brand technologies into cars to create the best automotive audio systems in the world.

Your Team
2 Acoustics Engineers or Senior Engineers should report to this role.

What You Will Do
 Design and tune audio systems for the automotive environment.
 Investigate new audio related technologies and best practices.
 Research and create novel solutions to issues in acoustic systems for the automotive environment.
 Develop and document worldwide acoustic systems tools and best practices.
 Acoustic systems leader for OEM customers.
 Lead discussions and directly support OEM customers
 Responsible for all acoustic systems we provide for specific OEM customers

Requirements
What You Need
 Bachelor’s Degree in Engineering or Acoustics
 7+ years of experience in an audio related field
 Knowledge of Matlab, C, C++  Specific experience required in 4 or more of the following fields: acoustical engineering, transducer engineering, digital signal processing, amplifier engineering, psycho-acoustics, and recording arts.
 3+ years direct customer service experience is required

What is Nice to Have
 Master’s Degree in Engineering
 Experience in Audio related field 9+ years of experience is strongly preferred.
 Algorithm development and programming
 Detailed knowledge of acoustic theory, sound reproduction and sound system tuning  5+ direct customer service experience

What Makes You Eligible
 Willingness to travel (regional/international) 50% of the time.
 Willingness to work in an office in Novi MI.
 Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
 Any offer of employment for any position that requires use of a customer owned vehicle is contingent upon the applicant having a clean driving record, which will be evaluated and determined in discretion; however, applicants may have no more than 4 active points for moving violations (issued by any motor vehicle agency), and applicants must have no references to operating a vehicle under the influence of controlled substances within the last 10 years.

Additional Job Information
What We Offer
 This position is based on our Tokyo office.
 We're expanding our business and is going to move to new office buildings, so you can start your new challenge in our brand-new offices!
 In Tokyo office, there are other divisions as well. Good environment to get support and learn from other Team & Divisions.

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