Manager, Customer Experience Strategy

The Company 企業
Major global IT company is looking for a bilingual Customer Experience Strategy Manager 
(Staff level also open depending on the background)

The Role 職務内容
- Develop reports and metrics to drive customer experience improvements
- Plan and lead projects to continuously improve processes and methodology
- Continuously optimize operational efficiency while maintaining high data quality
- Partner with internal stakeholders to define and update priorities


Minimum Qualifications 必要なスキル・経験
- Experience in a managerial role
- Strong quantitative and qualitative analytical skills, excellent attention to detail, and good business acumen
- Experience in an international work environment in areas such as management consulting, internet, technology, retail, consumer goods or research firms

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