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  1. 日本の日本語求人
  2. 東京の日本語求人
  3. IT Help desk

IT Help desk

450 〜 500 万円

  • RGF HR Agent
  • 勤務地: 東京
  • 日本語レベル:ビジネスレベル │実務経験:未分類


職種 ITエンジニア(SE、Web、ゲーム)/SE(運用、品質管理、サポート)
業種 金融/ 保険(生命保険、損害保険)
雇用形態 未分類
ポジションレベル その他
募集人数 1名
希望入社時期 -

英語 (ビジネスレベル)

日本語 (ビジネスレベル)

活かせる語学 -
勤務時間 その他
ビザ取得支援 -
外国人従業員 -


Company Overview
■企業概要 - The Company:
The world's largest medical and travel security services firm, which count nearly two-thirds of the Fortune Global 500 companies as clients. The Company specializes in medical assistance, travel security advice and information, emergency services, healthcare, evacuation and repatriation services. The company was founded in 1985 to provide medical, travel security advice and assistance to organizations with people living and travelling abroad. Operates from over 1,000 locations in 90 countries and take around 5 million assistance calls every year.

Job Description
■職務内容 - The Position: Contract

Manage all aspects of IT operational support across the country, including local area and wide area networks (voice/data), operating platforms and all associated servers, hardware, power & facilities to ensure service quality to end-users/clients is maintained at high levels. Main areas of responsibilities include:
• Ensures all day-to-day IT operational & helpdesk activities are carried out in a timely and reliable way.
• Maintain a strong operational relationship between IT Operations and business stakeholders within the country to understand and address business IT requirements.
• Working collaboratively with the Global/Regional IT organization, implement appropriate solutions to ongoing operational business needs.
• Own & Drive Disaster recovery planning & testing
• Monitoring of IT service delivery levels and business satisfaction to ensure a high standard of quality and availability.


Client Devices: Hands on management of PC/notebook, peripherals, mobile devices and audio/visual equipment
Server: Hands-on management of Servers (Physical and ESX)
Storage: Understanding of RAID and can handle physical disks
Backup/Recovery: Hands-on management of backup/recovery using Symantec and/or Veeam and handle offsite storage of tapes
Telephone System: Familiar with telecommunication technologies (E1, T1, Analog, DID, Toll-free etc) and Call Center functionalities like call routings and voice recording
Local Area Network (LAN): Physical management of Cisco switches and practice good cable management
Wide Area Network (WAN): Understand concepts of MPLS and Internet lines
Remote Computing: Facilitating VPN dial in tools like Junos Pulse and Okta Verify
Data Center: Practice good Data Center management to ensure a clean server room with optimal working environment
Security: Experience in managing virus outbreaks and rolling out virus signatures. Familiar with S/MIME email encryption certificate
Messaging: Managing of MS-Exchange mailboxes and Skype for Business
Application Support: Provide initial application troubleshooting for applications
License Management: Ensure all software installed are managed and legally licensed
Business Continuity Planning and Disaster Recovery: Design and develop Business Continuity



日本東京 地図


IT Help desk

RGF HR Agent

450 〜 500 万円


RGF HR Agent IT Help desk RGF HR Agent IT Help desk

RGF HR Agent

人材、教育、コンサル、専門サービス /人材紹介、求人広告

RGFは、Recruit Global Family日本最大の人材総合サービス/情報提供会社である(株)リクルートホールディングスの海外事業会社として、リクルートが創業以来50年以上に渡り、日本で培ってきたノウハウ、ネットワークを基盤に、国境を超え、グローバルに、あらたな出会いと可能性を繋いで参ります。RGF HR Agentは、RGFの基幹人材ビジネス部門であり、総合HRサービス会社として求人企業の採用活動の支援、求職者の就職活動の支援を強力にサポートいたします。通常のご採用のみならず、RPO(Recruitment Process Outsourcing)、コントラクトなどにも幅広く対応。日本国内で、人材紹介事業、人材派遣事業、求人広告事業

日本法人RGF HR Agent Japan (CDS)
http://www.rgf-hragent.asia/en/japan information@rgf-hragent.jp

中国法人 中国(上海)社名 RGF HR Agent (Shanghai)
住所 上海市淮海中路8号 蘭生大厦9F
TEL (+86) 21 5331 8000
Web http://www.rgf-hragent.asia/china

中国(蘇州)社名 RGF HR Agent (Suzhou)
住所 蘇州市工業園区蘇州大道西1号 世紀金融大厦1615室
TEL (+86)512 6262 3595
Web http://www.rgf-hragent.asia/china

中国(北京)社名 RGF HR Agent (Beijing)
住所 北京市朝陽区東三環中路39号建外SOHO,A座902室
TEL (+86) 10 5869 0121
Web http://www.rgf-hragent.asia/china

中国(天津)社名 RGF HR Agent (Tianjin)
住所 天津市和平区南京路189号津汇広場一号楼1106单元
TEL (+86)22 2331 1169
Web http://www.rgf-hragent.asia/china

中国(大連)社名 RGF HR Agent (Dalian)
住所 大连市高新技术产业园区黄浦路537号(七贤路)泰德大厦811室
TEL (+86)411 8445 7095
Web http://www.rgf-hragent.asia/china

中国(広州)社名 RGF HR Agent (Guangzhou)
住所 广州市天河区林和西路161号 中泰国际广场A塔1309室
TEL (+86) 20 8527 4585
Web http://www.rgf-hragent.asia/china

中国(深圳)社名 RGF HR Agent (Shenzhen)
住所 深圳市罗湖区嘉宾路2018号深华商业大厦2507室
TEL (+86)755 8237 5208
Web http://www.rgf-hragent.asia/china

香港法人 RGF HR Agent Hong Kong Limited
Unit 2206, 22/F, Wu Chung House, 213 Queen’s Road East, Wan Chai, Hong Kong
(+852) 2537 2557

ベトナム法人 RGF HR Agent Vietnam Co., Ltd.
RM903 Central Plaza 17 Le Duan St., Dist 1 Ho Chi Minh City
(+84) 8 3911 5800

タイ法人RGF HR Agent Recruitment(Thailand)Co., Ltd.
689 BHIRAJ TOWER at EmQuartier, 23rd Floor, Room No. 2304-2306 Sukhumvit Road, North Klongton Sub-District,Vadhana District, Bangkok
10110 (+66)2-021-0333

シンガポール法人 RGF HR Agent Singapore Pte. Ltd.
71 Robinson Road #05-04 Singapore
068895 (+65) 6221 7437

インド法人 RGF Select India Private Limited
704-705-706, 7th Floor, Vatika City Point, MGRoad, Gurgaon
122002 (+91)124 4139711

インドネシア法人 PT. RGF Human Resources Agent Indonesia
Jakarta Office:Graha Pratama, P1F (21F), Jl. M.T.Haryono Kav. 15, Jakarta 12810, Indonesia
(+62) 21 8378 2866






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