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求人掲載はこちら

  1. 日本語を使って働きたい人のための求人サイト
  2. 東京 で仕事を探す
  3. Application Support Engineer

Application Support Engineer

500 〜 700 万円

  • RGFタレントソリューションズ株式会社
  • 勤務地: 東京
  • 日本語レベル:流暢に話せるレベル │実務経験:未分類
  • 掲載終了
掲載期間:2019/03/26~2019/11/07

仕事概要

業種 消費財/ アパレル、服飾、アクセサリー
雇用形態 未分類
ポジションレベル その他
募集人数 1名
希望入社時期 -
必須語学力

日本語 (流暢に話せるレベル)

英語 (日常会話レベル)

活かせる語学 -
勤務時間 その他
福利厚生・休暇
ビザ取得支援 -
外国人従業員 -

仕事詳細

Company Overview
European fashion brand operating and shipping to 100 countries globally.

Job Description
· Application Support Engineer will report to the Service Delivery Manager in the IT Solutions team
· Cover level 1 and level 2 troubleshooting, application development, application support and database administration.
· Support large integration projects during the transition away from existing legacy systems.
· Ensure business continuity and support the subject matter expert on the “as-is”, transition and target technical landscape.
· Delivery of a high-quality service to end users, and to ensure Service Support and Service Delivery processes are in place to meet business needs.
· Function within a design, build and operational team who work within enterprise scale data integrations (including Internet of Things & Open Data), operational reporting and MI/BI solutions (including Data Lake/Data Warehouse design and provisioning) across a mixed landscape.

Key responsibilities
· Map and document business processes, functional and non-functional requirements for software changes, and act as the liaison between business and solution development teams
· Support of ongoing management of data Integration from various systems such as INFOR M3, RetailPro, Microsoft o365, Unified Communications and Databases.
· Providing help desk technical and functional support for business applications encompassing RetailPro and Mobile sales platforms.
· Log, process and resolve issues through the helpdesk and issue tracking systems, working with other internal team members or third-party support to resolve problems in a timely fashion.
· Participating in entire full cycle of implementation and ongoing improvements, including quality assurance and testing of any new, or upgrade to business applications.
· Work in configuration, managing and maintaining solutions for the business.
· Work with 3rd party vendors, software developers, other business analysts, project managers, IT, and business users to elicit and document requirements, analyse and guide solutions to ensure they meet the business' needs.
· Prepare functional specifications for customization's during implementations and ongoing continual improvement.
· Gathering business requirements, creating drafts for system design, development and specifications for customization required by the business
· Maintain, configure, and support EDI interfaces between business applications
· Monitoring application performance and highlighting areas of concern, implementing improvements and producing relevant reports when required.
· Participating in solution definition on bigger applications projects.
· Ensure availability, quality, consistency, and accuracy of solutions through auditing and review of business applications.
· Prepare user manuals and training plans for business applications when required.
· Provide pre go live and post go live store support.
· Travel to other branch sites to provide support or training as required.

Requirements
· A driven customer focused approach
· Strong technical depth and business process of fashion or retail B2B/B2C channels
· Passion for technology and application solutions.
· Knowledge of Fashion B2B/B2C business from the showroom to the shop floor
· 2+ years working in a Retail environment (preferably luxury) with excellent knowledge of all business processes in a B2B or B2C context.
· Strong preference for candidates with strong development background
· Willingness to learn data management, data warehousing and integration solutions
· Ability to travel to other sites in Japan. Overseas travel may also be required

面接について

連絡先

日本東京 地図



担当者名:

Application Support Engineer

RGFタレントソリューションズ株式会社

500 〜 700 万円

掲載終了

会社概要

RGFタレントソリューションズ株式会社 Application Support Engineer RGFタレントソリューションズ株式会社 Application Support Engineer

RGFタレントソリューションズ株式会社

人材、教育、コンサル、専門サービス /人材紹介、求人広告

RGF Professional Recruitment Japanは、日本最大規模の人材総合サービスカンパニー リクルートの海外展開ブランドにおける人材紹介部門の日本拠点です。日本国内でビジネスを展開する外資系企業並びにグローバル企業様を中心に、幅広いレベルのバイリンガル人材をご紹介しています。リクルートブランドとアジアの主要都市を網羅するRGFのネットワークを活かし、転職を希望される方、クライアント企業様双方にとって最適なサービスをご提供いたします。



RGF Professional Recruitment Japanの事業領域

RGF Professional Recruitment Japanはジュニアレベルからマネジメントレベルを中心に、すべての業種、職種の案件を取り扱っています。また、8,000,000を超える業界屈指の人材データベースから、大手外資系企業、グローバル企業に対して業界トップレベルの人材をご紹介することが可能です。

RGFプロフェッショナルリクルートメントジャパン
東京都品川区大崎2-1-1 ThinkPark tower 6階
(+81)3-6422-4400

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