Application Support Specialist

Duties and responsibilities:Assist in preparing supporting documentation, run books, and application user guides.Provide daily operational support for application systems and processes.Implements patches and fixes for application systems and processes.Escalates issues to the right party where required.Modifies and creates job controls, custom scripts and custom monitor utilities.Ensures system efficiencies.Learns best practices for systems and workflowsObtain and document system configuration knowledge
KNOWLEDGE, SKILLS & ABILITIES:
Position requiresMinimum 2 years of experience of application operations and/or development experience and BA/BS or equivalent experience.Degree in Computer Science or related field.Familiarity of the content supply chain for all distribution platforms (linear television, VOD, SVOD, DTO, sites, apps etc.)Basic knowledge of content management systems and distribution workflows. Strong interpersonal and customer service skillsGreat communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relationships among the global organization.Desire and ability to develop professionally, both by learning from and sharing knowledge with co-workersFluent in writing and speaking in Japanese and EnglishTechnical skillsExperience with MS Office suiteKnowledge of relational databases (MS Access, SQL Server, MySql and PostgreSQL)Microsoft development technologies including .NET and SSIS for review and debuggingJava for debugging and minor development.Understating of RESTful and SOAPBPM concepts (Camunda platform a plus)Performance and monitoring platforms (i.e. New Relic and Sumo Logic)Data exchange formats and translation (i.e. JSON, XML, XSD, XPATH and XSLT)Template engine (i.e. Freemarker)Messaging bus technologies (i.e. RabbitMQ, AMQP)Source code repositories (i.e. SVN, TFS, BitBucket (stash) and GutHub)

日本東京Tokyo, 100-8691, Japan 地図

担当者名：Raju Rinu