仕事概要
| 職種 | 営業、事務、企画、物流系／事務、アシスタント、通訳、秘書 |
|---|---|
| 業種 | IT、通信、インターネット／ ソフト系 |
| 雇用形態 | 未分類 |
| ポジションレベル | その他 |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 |
英語 （ビジネスレベル） 日本語 （流暢に話せるレベル） 中国語 （ネイティブレベル） |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 | |
| ビザ取得支援 | - |
| 外国人従業員 | - |
仕事詳細
Company Overview
(Software Development Company)
Job Description
• Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth
• Develop and share best practices as to continually improve the quality, effectiveness, and efficiency of our processes
• Maintain a revenue base by managing account retention and renewal
• Drive upgrade revenue through increased product adoption and increased usage
• Hold product demonstrations for customers.
• Improve onboarding processes.
• Handle and resolve customer requests and complaints.
• Minimize customer complaint
• Aid in product design and product development.
Requirements
• Highly organized and able to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Fluent Japanese, Business Level English. Business Level Chinese
面接について
連絡先
Office Admin (Ri Connect)
RGFタレントソリューションズ株式会社
500 〜 800 万円
