仕事概要
| 職種 | サービス系（小売、娯楽、美容、交通）／サービス系管理職 |
|---|---|
| 業種 | IT、通信、インターネット／ 通信サービス |
| 雇用形態 | 未分類 |
| ポジションレベル | その他 |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 |
英語 （ビジネスレベル） 日本語 （流暢に話せるレベル） |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 | |
| ビザ取得支援 | - |
| 外国人従業員 | - |
仕事詳細
Company Overview
French subscription service that delivers carefully selected and beautifully designed beauty, fashion and lifestyle surprises.
Based around a different theme each month, every box promises to delight its recipients.
It currently has offices in France, Germany, and Japan.
Job Description
Being the guarantor of the customer happiness in Japan :
- Overlooking our customer service to meet the high standards of Japan : quality
control and customer satisfaction.
- Creating retention and increasing the lifetime subscription average.
- Monitoring and reporting every month KPIs to France (daily number of tickets,
monthly return boxes, churn rate, lifetime box subscription average)
> Managing the operations team (3 people) :
- Being a real team player to create synergies among your team and the other teams’
members.
- Embodying the company’s values and spread them among the team’s members.
面接について
連絡先
CS Operation Manager
RGFタレントソリューションズ株式会社
500 〜 600 万円
