仕事概要
| 職種 | 営業、事務、企画、物流系／コールセンター、カスタマーサポート |
|---|---|
| 業種 | IT、通信、インターネット／ ゲーム、SNS |
| 雇用形態 | 未分類 |
| ポジションレベル | その他 |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 |
英語 （ビジネスレベル） 日本語 （流暢に話せるレベル） |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 | |
| ビザ取得支援 | - |
| 外国人従業員 | - |
仕事詳細
Company Overview
Global Service Company
Job Description
- Identify training needs through analysis of KPI and meetings with key stakeholders
- Develop instructor-led and e-learning learning experiences, to meet the needs of knowledge in procedures, games and policies
- Conduct classroom and online remote training sessions to prepare staff to perform the functions of the position
-Carry out evaluations in different periods such as during and at the end of training to identify areas of opportunity
-Analyze the results of training evaluations and satisfaction surveys with the aim of making improvements in the program
-Attend the internal and external meetings
-Cooperate with Supercell and propose improvements for the Learning and Development framework
Requirements
-Course content design & development and instructing in an adult learning environment experience
-Experience in design training program from scratch
-Experience delivering remote training
-Proficient in Japanese and English
-Technical skills: e-learning creation, creating PPT slides, Excel
-Strong ability to mentor and coach
-Team building & collaboration skill
-Strong analytical capabilities - to understand performance gaps through data analysis
-interest of games
面接について
連絡先
Customer Service Trainer
RGFタレントソリューションズ株式会社
600 〜 700 万円
