仕事概要
| 職種 | 営業、事務、企画、物流系／コールセンター、カスタマーサポート |
|---|---|
| 業種 | IT、通信、インターネット／ インターネットサービス |
| 雇用形態 | 未分類 |
| ポジションレベル | 本部長/経営層レベル |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 | |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 | |
| ビザ取得支援 | - |
| 外国人従業員 | - |
仕事詳細
The Company 企業
Major global IT company is looking for a bilingual Customer Support Specialist
The Role 職務内容
Process and Respond to emails received
Investigate payment concerns brought up by customers
Remove content as they are identified by the QA team
Notify vendors that their content has been removed
Maintain and improve a knowledge base with unique vendor requests and their solutions
Minimum Qualifications 必要なスキル・経験
Demonstrated experience of at least 1-5 years in a front line external (customer or supplier) facing role requiring email, voice or message board type of interactions with customers/external parties
Demonstrated ability to work as an effective team member
Strong analytical skills required
Detail oriented and process focused
Must be fluent in Japanese & English in both written and verbal communication
Experience working in a customer service or call center preferred
面接について
連絡先
Publisher Support Specialist
RGFタレントソリューションズ株式会社
400 〜 600 万円
