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求人掲載はこちら

  1. 日本語を使って働きたい人のための求人サイト
  2. 東京 で仕事を探す
  3. IT Systems and Support Specialist

IT Systems and Support Specialist

600 〜 800 万円

  • RGFタレントソリューションズ株式会社
  • 勤務地: 東京
  • 日本語レベル:ビジネスレベル │実務経験:未分類
  • 掲載終了
掲載期間:2019/02/22~2019/08/22

仕事概要

職種 ITエンジニア(SE、Web、ゲーム)/SE(運用、品質管理、サポート)
業種 医療/ 医療機器
雇用形態 未分類
ポジションレベル 本部長/経営層レベル
募集人数 1名
希望入社時期 -
必須語学力
活かせる語学 -
勤務時間 その他
福利厚生・休暇
ビザ取得支援 -
外国人従業員 -

仕事詳細

Company Overview
Global Medical company.

Job Description
JOB PURPOSE:
Provide I.T Support to the Japan business, as part of the APAC regional IT team.

KEY RESPONSIBILITES:
Key responsibilities will include (but are not limited to) the following:
• Provide 1st & 2nd Level support to Teleflex Japan Commercial business and secondary support to TFX
sites in APAC region.
• Provide 2nd level Support for Desktop/Laptop Support (Hardware/software). Windows, Office 365,
Outlook. Implementing and administering standards on PCs, Software and VOIP systems to the Site.
• Provide incident management to ITIL standards and familiarity with Remedy Service desk from BMC
Group would be an advantage.
• Ensure Incident Management is recorded, monitored and managed through our Service desk
application - Remedy.
• Be an active member of an APAC Support network, working with a Service Design, Delivery and
regional support functions.
• Network/Server Support (Hardware / Software). Backup Software install and maintenance, NOS loads
and troubleshooting.
• Knowledge of Microsoft Active Directory, Windows Server 2008, VMware infrastructure 3 and
Microsoft Exchange.
• Knowledge of ERP Support (Hardware / Software). QAD, SAP Client etc.
• Deployment of desktops / laptops / servers / Smartphones
• Image build and distribution using image building software for hardware standards. Manage logging
system for Laptop & Desktop inbound and outbound process.
• Implementation and maintenance of VOIP Telephone systems with knowledge of Call Management
software.
• The management of connections between different sites, VPN and Data line implementation &
monitoring.
• General User Support in office applications, MS Office 365, Windows, MS Exchange etc.
• General IT administration tasks, Good documentation skills to SDLC and ITIL standards.
• Ensure the IT Operations standards are carried throughout the Site.
• Support the Business as required and outside of business hours.
• Possible sweep work throughout APAC to support global project initiatives.
• Ensure the IT APAC Operations standards are carried throughout the Site.
• Manage system implementations and projects where necessary.
• Liaise with business owners to ensure effective communications and translation of technical
requirements.

KEY RELATIONSHIPS / INTERFACES
• Regional/Global IT team.
• Local/International Leadership team.
• International Support functions.
• Internal functions.

Requirements
ESSENTIAL SKILLS / EXPERIENCE
• Excellent Customer Service approach in relation to providing a World class IT Service.
• Diploma or 3rd Level Degree in IT.
• Education Preferred Microsoft certifications.
• Minimum 3 Years work experience in an IT Service Operations or Service Desk environment.
• Minimum 3 years experience of MS Active Directory environment, preferably MCSE exams taken and
passed.
• Minimum 3 years experience in the deployment of Desktop / Lap-top/ Servers .
• Minimum 3 years experience in network support.
• Minimum 3 years experience in Windows 2003/2008 server, Windows 7,10 and Office 365.
• Experience in VOIP and Call management systems, Avaya or Cisco.
• Excellent working knowledge of Microsoft Office.
• Ability and experience of prioritizing workload and work on own initiative.
• Proficiency in English language, both oral and written communication skills.

BEHAVIOUS / VALUES
• Approachable and enthusiastic. Flexible and adaptable.
• Able to work on own initiative and as a team player.
• Good organisational skills with cultural awareness and sensitivity.
• Good judgment and problem solving ability & is capable of understanding the impact of decision making on
both the company and their customers.

面接について

連絡先

日本東京 地図



担当者名:

IT Systems and Support Specialist

RGFタレントソリューションズ株式会社

600 〜 800 万円

掲載終了

会社概要

RGFタレントソリューションズ株式会社 IT Systems and Support Specialist RGFタレントソリューションズ株式会社 IT Systems and Support Specialist

RGFタレントソリューションズ株式会社

人材、教育、コンサル、専門サービス /人材紹介、求人広告

RGF Professional Recruitment Japanは、日本最大規模の人材総合サービスカンパニー リクルートの海外展開ブランドにおける人材紹介部門の日本拠点です。日本国内でビジネスを展開する外資系企業並びにグローバル企業様を中心に、幅広いレベルのバイリンガル人材をご紹介しています。リクルートブランドとアジアの主要都市を網羅するRGFのネットワークを活かし、転職を希望される方、クライアント企業様双方にとって最適なサービスをご提供いたします。



RGF Professional Recruitment Japanの事業領域

RGF Professional Recruitment Japanはジュニアレベルからマネジメントレベルを中心に、すべての業種、職種の案件を取り扱っています。また、8,000,000を超える業界屈指の人材データベースから、大手外資系企業、グローバル企業に対して業界トップレベルの人材をご紹介することが可能です。

RGFプロフェッショナルリクルートメントジャパン
東京都品川区大崎2-1-1 ThinkPark tower 6階
(+81)3-6422-4400

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