仕事概要
職種 | ITエンジニア(SE、Web、ゲーム)/SE(運用、品質管理、サポート) |
---|---|
業種 | 消費財/ アパレル、服飾、アクセサリー |
雇用形態 | 未分類 |
ポジションレベル | その他 |
募集人数 | 1名 |
希望入社時期 | - |
必須語学力 |
日本語 (流暢に話せるレベル) 英語 (ビジネスレベル) |
活かせる語学 | - |
勤務時間 | その他 |
福利厚生・休暇 | |
ビザ取得支援 | - |
外国人従業員 | - |
仕事詳細
Company Overview
World Leading Luxury Brand
Job Description
IT Application Support Specialist (Front Office Support including Digital Applications)
Role Description:
Develop a digital strategy together with the business department for Japan within the Corporate guidelines
Responsible for implementing the company's digital roadmap in collaboration with Corporate IT
Actively help the company to achieve positive digital transformation through accurate digital investments
Contribute to the company's growth and development by being innovative
Main Accountabilities:
Accountable for driving the prioritization of the technology infrastructure for digital initiatives across all multi-media platforms. Coordinates with other IT functions as a conduit between digital presence and all marketing activities.
Relevant diagnosis and dispatching of request in case of bad functioning of frontend application and supervision of work assignment and service quality
User support about every kind of issue related to Functional/Reporting/Intranet Application
Contribute to system final delivery and project closing
Propose and take decisions (at relevant level) about innovations/improvements of the support process and tools (also as project member)
Follow and respect the established quality and procedural guidelines, once the implementation is live
Project leader to organize, verify and guarantee delivery and quality of user training about front office applications
Requirements
Competencies:
Ability to support the assessment of future mobile technologies, including smartphones, tablets, MDMs, mobile application management systems and other mobile technologies.
Knowledge of main operational flows and procedures related to the store applications
Strong problem solving and troubleshooting skills
Strong oral and written communication skills, including presentation skills
Ability to work both independently and as part of team
Experience:
Minimum 2 years of experience in Retail Store support
Experience in managing projects with autonomy
Forward leaning knowledge of mobility trends
Experience in an international environment
Excellent English speaking and writing
面接について
連絡先
IT Application Support Specialist.
RGFタレントソリューションズ株式会社
600 〜 900 万円