仕事概要
| 職種 | ITエンジニア（SE、Web、ゲーム）／SE（運用、品質管理、サポート） |
|---|---|
| 業種 | IT、通信、インターネット／ ソフト系 |
| 雇用形態 | 未分類 |
| ポジションレベル | その他 |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 |
日本語 （流暢に話せるレベル） 英語 （日常会話レベル） |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 | |
| ビザ取得支援 | - |
| 外国人従業員 | - |
仕事詳細
Company Overview
Global RPA and AI vendor providing a software platform for organizations to effectively automate business processes.
Job Description
• Level 1 and Level 2 support using a support desk application, for clients, prospects and business partners, raising bug tickets internally to reproduce problems.
• Design and improve support channels, procedures and tools.
• Work with L3 Support, Quality Assurance and Dev team and provide onsite support for difficult cases.
• Through troubleshooting develop knowledge of RPA software and learn technologies related to company applications.
• Work globally, collaborating with colleagues across the globe.
• Engage with internal community, create internal tools and automations, collaborate with AI companies to provide RPA + AI solutions, etc.)
Requirements
• Experience: 2-7 years in support related position
• Graduate in Computer Science or related fields with medium knowledge of basic programming
• Minimum experience in programming of at least 1 year .NET (C# or VB), Java + node based programming
• Experience in application support is a plus
• Fluent written and spoken Japanese is mandatory. Business level English is a plus
面接について
連絡先
Robotic Process Automation Support Engineer
RGFタレントソリューションズ株式会社
800 〜 1100 万円
