仕事概要
職種 | 営業、事務、企画、物流系/営業 |
---|---|
業種 | 消費財/ アパレル、服飾、アクセサリー |
雇用形態 | 未分類 |
ポジションレベル | その他 |
募集人数 | 1名 |
希望入社時期 | - |
必須語学力 |
英語 (ビジネスレベル) |
活かせる語学 | - |
勤務時間 | その他 |
福利厚生・休暇 | |
ビザ取得支援 | - |
外国人従業員 | - |
仕事詳細
Company Overview
European Luxury Fashion group is looking for a Client Advisor
Job Description
-Act as a Brand ambassador
-Ensure an exceptional and personalized Client Experience by telephone, live-chat and email, with a “Client Centric” approach.
-Master and respect Brands’ E-commerce and Retail Excellence standards and policies.
-Master Brands’ products and DNA
-Gather Client feedbacks and requests to support a continuous improvement of the client experience and enrich the Group’s strategy.
-Understand individual and team KPIs.
Requirements
-Sensibility to the Luxury world, enthusiasm for the Brands and products
-Excellent spoken and written skills in Japanese as a must, English as a strong nice to have
-Team spirit, dynamic, flexible, autonomy, positive and smiling attitude,professionalism
-A strong customer service and problem solving orientation, Patience, Diplomacy and Listening skills
-Openness to the digital world
-Persuasiveness, with the ability to soothe unhappy customers and to persuade them
to retain services or make further purchases
面接について
連絡先
Client Advisor [Kering]
RGFタレントソリューションズ株式会社
350 〜 500 万円