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  1. 日本語を使って働きたい人のための求人サイト
  2. 東京 で仕事を探す
  3. Workplace Specialist

Workplace Specialist

500 〜 600 万円

  • RGFタレントソリューションズ株式会社
  • 勤務地: 東京
  • 日本語レベル:ビジネスレベル │実務経験:未分類
  • 掲載終了
掲載期間:2019/05/24~2019/11/21

仕事概要

職種 ITエンジニア(SE、Web、ゲーム)/SE(運用、品質管理、サポート)
業種 消費財/ アパレル、服飾、アクセサリー
雇用形態 未分類
ポジションレベル その他
募集人数 1名
希望入社時期 -
必須語学力

英語 (ビジネスレベル)

日本語 (ビジネスレベル)

活かせる語学 -
勤務時間 その他
福利厚生・休暇
ビザ取得支援 -
外国人従業員 -

仕事詳細

Company Overview
Global Luxury Retail Company is looking for Bilingual IT Support Specialist.

Job Description
This role is in Japan Operations & Infrastructure team, and
mainly in charge of workplace and endpoint management
solutions including directory services, mobile device
management, cloud services, IT asset and client management
and innovative technology, etc. This person should be capable in
administering the above solutions and with operations
experience on them is preferred. In addition, participating and
leading in technology innovation by performing different proof
of concepts, piloting new solutions, evaluating new products
and proposing new initiatives to businesses. Project
management experience is required for different workplace
related roll out projects.
 The role requires to be a collaborative person to work with both
global headquarter functional team, APAC regional team,
country IT teams throughout Asia Pacific (APAC) and business
users and stakeholders from Kering and different luxury brands.
 The role acts also as Level 2 or 3 support in Japan on technical
solutions and handle escalations from regional helpdesk and
country IT teams.

Requirements
Responsible for operations of deployed workplace solutions,
maintaining service level and corporate standard across offices
and brands in Japan.
 Align global workplace initiative, corporate standard and local
requirement in Japan to roll out workplace solutions and
enhancement projects
 Provide timely & end-to-end support to Japan end-user support
team in cooperation with other technical teams
 Provide technical documentations and trainings to internal or
external parties for deployed workplace solutions
 Stay up-to-date on latest technology development
and proactively communicate with APAC technical solutions
team and Japan team towards the introduction of relevant
new or innovative technologies
 Administer 1500+ workstations on ITAM; 3500+ mobile devices
on MDM
 Manage Active Directory Users & Computers and GPO

Additional Job Information
 Participate in Office365 migrations and operations
QUALIFICATIONS AND EXPERENCE
 Bachelor's degree in Engineering, Computer Science, IT, IS or
related field or equivalent in education and experience.
 3 years relevant working experience in enterprise
workstation, mobile device, collaboration or workplace
administration and management, preferably in retail / B2C
businesses.
 Experience in working with global / regional office is
preferred.
 Hands-on Experience in most of the below solutions:
 ITAM / Client Management Software such as BMC
Client Management, Microsoft SCCM
 IT Service Management tool including Service Now
 Cloud Office Suite - Microsoft Office365
 File & Print Service Management
 Mobile Device Management (e.g. VMWare AirWatch
and Microsoft Intune)
 Endpoint devices (Windows, Mac, and iOS devices)
deployment
 Experience in the following solutions is a plus:
 Innovative technologies in retail / B2C businesses
 Collaboration, Unified communications, Video
Conferencing or mobile conferencing solutions
 Enterprise End Point security software (e.g. Symantec,
McAfee)
 Microsoft WSUS
 Strong communication and presentation skills to liaise with
different parties globally
 Solid vendor management and project management
experience
 Good team player and self-motivated
 Good knowledge and understanding of other technical fields
such as server, network, security, and applications
 Customer-oriented attitude and working style
 Good communication skills and fluency in both spoken and
written English and Japanese. Business level of Japanese is
must.
 Ability to work independently and under minimum supervision
 Ability to work under pressure and to meet tight deadlines
 Excellent analytical and problem-solving skills
 Flexible in working hours
 Certifications in Microsoft MCSA, MCSE, Service Management
ITIL or Project Management PMP is preferred.

面接について

連絡先

日本東京 地図



担当者名:

Workplace Specialist

RGFタレントソリューションズ株式会社

500 〜 600 万円

掲載終了

会社概要

RGFタレントソリューションズ株式会社 Workplace Specialist RGFタレントソリューションズ株式会社 Workplace Specialist

RGFタレントソリューションズ株式会社

人材、教育、コンサル、専門サービス /人材紹介、求人広告

RGF Professional Recruitment Japanは、日本最大規模の人材総合サービスカンパニー リクルートの海外展開ブランドにおける人材紹介部門の日本拠点です。日本国内でビジネスを展開する外資系企業並びにグローバル企業様を中心に、幅広いレベルのバイリンガル人材をご紹介しています。リクルートブランドとアジアの主要都市を網羅するRGFのネットワークを活かし、転職を希望される方、クライアント企業様双方にとって最適なサービスをご提供いたします。



RGF Professional Recruitment Japanの事業領域

RGF Professional Recruitment Japanはジュニアレベルからマネジメントレベルを中心に、すべての業種、職種の案件を取り扱っています。また、8,000,000を超える業界屈指の人材データベースから、大手外資系企業、グローバル企業に対して業界トップレベルの人材をご紹介することが可能です。

RGFプロフェッショナルリクルートメントジャパン
東京都品川区大崎2-1-1 ThinkPark tower 6階
(+81)3-6422-4400

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