仕事概要
| 職種 | 営業、事務、企画、物流系／コールセンター、カスタマーサポート |
|---|---|
| 業種 | 物流、運輸業界／ 物流、運輸、倉庫 |
| 雇用形態 | 未分類 |
| ポジションレベル | その他 |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 |
英語 （流暢に話せるレベル） 日本語 （流暢に話せるレベル） |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 | |
| ビザ取得支援 | - |
| 外国人従業員 | - |
仕事詳細
Company Overview
A Chinese delivery services company based in China.
Job Description
RESPONSIBILITIES
•Customer support services
* Support for escalation from team members
* Design and improve business flow and operations
* Introduction and operation of CS tools in Japan
•Management operations
* Team building including recruitment, training and evaluation of members
* Design and tune the target KPI
* Work with other departments
- Submission of customer feedback reports to head office
Requirements
REQUIREMENTS
- More than 5 years of manager experience
- English business level
- Experience in customer support (B2B, B2C) at Call Centers
- Experience in the logistics and transportation industry
Additional Job Information
Location: Tokyo
Hours: 9:00am - 6:00pm
面接について
連絡先
CS Manager
RGFタレントソリューションズ株式会社
700 〜 900 万円
