仕事概要
職種 | 営業、事務、企画、物流系/物流管理、貿易手続き、調達、バイヤー、店舗開発 |
---|---|
業種 | 消費財/ アパレル、服飾、アクセサリー |
雇用形態 | 未分類 |
ポジションレベル | その他 |
募集人数 | 1名 |
希望入社時期 | - |
必須語学力 |
英語 (流暢に話せるレベル) |
活かせる語学 | - |
勤務時間 | その他 |
福利厚生・休暇 | |
ビザ取得支援 | - |
外国人従業員 | - |
仕事詳細
Company Overview
Leading Luxury & Apparel Company
Job Description
B2C Logisitcs Back Office Manager (E-Commmerce)
- Ecommerce business is significantly growing and to operate E-commerce platform by supporting from 3PLs.
- Japan is designated as one of E-commerce operation platform for the brand and the position is to ensure the daily
monitoring of both warehousing operations and deliveries, also through the refinement and development of KPI and
SLA, with the ultimate target to achieve the agreed lead times, costs and service quality levels.
- The position will challenge 3PLs and delivery partners to achieve agreed target including efficiency gains and continuous
improvement of processes. The position also to support the identification of improvements opportunities and lead their
implementation, both in terms of specific or HQ-driven global projects.
- The position is driven by a strong understanding of local logistics specificities to support the highest achievements of
omni-channel integration between B2C and B2B processes.
- Will deal on a daily basis with operational exceptions, local specificities, adhoc processes.
- Management of the EMEA team
- Definition of processes and procedures at WW/APAC level to manage daily interactions with Brands Ecommerce
Operations and Customer Care
- Direct support on daily tasks of BtoC Logistics Back office team when required
Requirements
· Minimum 5 years working experience in a BtoC Operations department (i.e. Logistics, After-sales, Customer service).
Strong knowledge of Logistics and After-sales service operation is plus
· Working experience in Fashion & Luxury industry is plus
· Excel / Words/ Power point skill is must
· Good knowledge of Sales Force Service Cloud. SAP user is plus
面接について
連絡先
EC Logistics Manager
RGFタレントソリューションズ株式会社
800 〜 1150 万円