仕事概要
| 職種 | 営業、事務、企画、物流系／コールセンター、カスタマーサポート |
|---|---|
| 業種 | IT、通信、インターネット／ インターネットサービス |
| 雇用形態 | 未分類 |
| ポジションレベル | 本部長/経営層レベル |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 | |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 | |
| ビザ取得支援 | - |
| 外国人従業員 | - |
仕事詳細
The Company 企業
Major global IT company is looking for a Technical Account Manager
The Role 職務内容
Leverage relationships, automation, and new technology to improve cycle time, throughput, and yield of Kindle titles from ingestion through distribution
Interact with digital content providers to stay on top of new content deliveries, changes in specs, resolution of problems including issues related to ingestion, clearing and reporting.
Analyze digital content providers' processes and identify opportunities to accelerate digitizing books and releasing them faster
Consistently improve content provider and customer experience by delivering superior customer support, and by relentlessly advocating for content providers throughout the Standard Operating Procedures development and roll-out, especially related to new process creation
Minimum Qualifications 必要なスキル・経験
BA/BS degree required
2+ years of experience of enterprise customer support for IT services and products
Experience leading projects and project management
Ability to analyze statistically
Excellent written and verbal communication skills, building relationships
Native Japanese fluency
面接について
連絡先
Technical Account Manager
RGFタレントソリューションズ株式会社
500 〜 1000 万円
