Job summary
| Job category | IT Engineering (System Engineer / Web / Gaming)／System Engineer (Upstream Process / Sales) |
|---|---|
| Industry | IT / Communications / Internet／ Communication Services |
| Employment type | Uncategorized |
| Position level | Other |
| Number of openings | 1 |
| Desired entry time | - |
| Required language skill |
Japanese （Fluent） English （Business） |
| Foreign language competence | - |
| Working hours | Others |
| Welfares / Leave systems | |
| Assistance in visa application | - |
| Number of foreign employees | - |
Work details
Company Overview
Global IT Services Company
Job Description
・Handling Incident Management, conducting meetings, facilitation of meetings with CXO levels, stake holder communications
- Bilingual with good communication skills in Japanese & English and must possess strong ITIL knowledge.
Key responsibilities：
- Major Incident Management
- Initiate & Coordinate bridge calls for incident resolution involving multiple stakeholders / CXOs
- Drive Continuous Improvements
Requirements
Must have skills：
- ITIL (Incident Management in particular)
- Experience in Handling Incident Management
- Fluent Japanese & English Communication Skills (business fluency)
- Meeting Facilitation experience
Good to have skills：
- IT Infrastructure knowledge & skills
- Metrics reporting and documentation
About interview
Liaison
IT Services Incident Manager
RGF HR Agent
700 〜 1200 ten thousand JPY
