仕事概要
| 職種 | 営業、事務、企画、物流系／コールセンター、カスタマーサポート |
|---|---|
| 業種 | 消費財／ アパレル、服飾、アクセサリー |
| 雇用形態 | 未分類 |
| ポジションレベル | その他 |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 |
英語 （ビジネスレベル） 日本語 （流暢に話せるレベル） |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 | |
| ビザ取得支援 | - |
| 外国人従業員 | - |
仕事詳細
Company Overview
Prestigious luxury group is looking for a talented, service-oriented individual for a customer service role.
Job Description
Daily duties include:
Act as contact person for boutique staff, customers, teams and overseas offices for customer claims;
Deliver excellent service ensuring 100% customer satisfaction at all times;
Cooperate with local teams on how to solve problems and find solutions;
Communicate with European headquarters on customer inquiries;
Handle customer/boutique staff inquiries over phone/e-mail;
Track status of delivery and ensure deadlines are met;
Estimate and approve costs.
Requirements
Positive, professional and customer-oriented attitude;
Efficient skills in Microsoft applications (Excel, Word);
Native Japanese with excellent communication skills;
Reading and writing proficiency in business English;
Strong interest in brand and product knowledge;
Be able to work effectively as a team-player;
Pro-activeness, problem-solver, team-player;
Background in luxury goods or customer service a huge plus.
Additional Job Information
On-the-job training and flex hours.
面接について
連絡先
Customer Relations Staff
RGFタレントソリューションズ株式会社
350 〜 450 万円
