仕事概要
| 職種 | 営業、事務、企画、物流系／コールセンター、カスタマーサポート |
|---|---|
| 業種 | IT、通信、インターネット／ 通信サービス |
| 雇用形態 | 未分類 |
| ポジションレベル | その他 |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 |
日本語 （流暢に話せるレベル） 英語 （ビジネスレベル） |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 | |
| ビザ取得支援 | - |
| 外国人従業員 | - |
仕事詳細
Company Overview
International e-commerce company in the fashion/luxury industry
Job Description
You will have the opportunity to gain excellent hands-on experience in a fast-paced fashion e-commerce environment. Acting as the ambassador of the company to customers and partners alike, your responsibilities will include:
• Respond to customer inquiries via phone, e-mail and other communication channels such as SNS
• Provide information regarding products, services and other related inquiries
• Support with inquiries on faulty products, product returns and exchanges
• Deliver the highest level of customer service to both customers and partners, in any method of communication
Requirements
Requirements
• We are seeking both junior (1 years' experience work experience) and senior candidates (3+ years' customer service experience)
• Efficient skills in IT (Microsoft applications or any customer service specific IT systems)
• Hardworking, passionate, confident and articulate – being able to deliver great customer service at all time
• Verbal Japanese for internal communication, business English for overseas communication
Optional
• Native level Korean is highly welcomed
• Customer service experience is welcome, preferably in luxury/fashion retail industry, travel, hotel or e-commerce environment
• Good understanding of fashion/luxury brands
Additional Job Information
Benefits
★ Young, fun casual environment in the fashion/luxury industry
★ Global company with frequent international communication
★ Great working hours in a new, modern office
★ Convenient office location in the city
★ Employee discount
Locations: Shibuya-ku
面接について
連絡先
Customer Service Advisor
RGFタレントソリューションズ株式会社
400 〜 450 万円
