European manufacturing company operating mainly in robotics, power, heavy electrical equipment and automation technology areas.
Develop, implement and manage the account(s) strategy focused on growth, profitability and customer satisfaction.
Coordinate the sales activities and manage resolution of specific customer problems.
1. Account strategies
Participates in the development of sales strategies for the account by providing the customer’s current business and
2. Sales Targets
Defines and proposes revenues and gross margin targets for the account and ensure the achievement with a structured
follow up process.
3. Account plan
Lead the development and implementation of the account plan to include designing the executive relationship strategy
and coverage plans, prioritizing the opportunities, identifying a target for each solution element. Proposes recovery plans
in case of potential order shortfalls.
4. Customer Relations
Plans the strategy to establish and develop account relationships. Acts as focal point for problem resolution and monitors
the Customer Claims. Plans, facilitates and conducts customer negotiations.
5. Customer Knowledge
Develops, maintains and shares detailed knowledge of the customer’s business strategy, purchasing behavior,
organization, decision-makers, customer business drivers, economic trends, and competition.
6. Volume and Profit
Sells products and/or solutions to customers, focusing on volume, mix and profitability targets for assigned BUs.
Promotes Frame Agreement with the customer.
7. Market Activity
Monitors competitors’ activity with the account and ensures that appropriate response strategies are formulated and
Ensures the successful outcome of sales transactions, contracts and proposals. Communicates details in accordance
with the companies supply, offering and strategy (delivery time, payments, and general terms and conditions).
Coordinates the use of internal or external resources (e.g., technical, advertising, and marketing) in order to provide
value added services to accounts.
Enters all relevant sales data into appropriate databases systems
Bachelor of degree (Marketing and management or related course is preferable)
Native level of Japanese language
Fare in English for business conversation, Good in English reading and writing
Knowledge and experience on electrical product business
At least 5+year sales specialist experience
Experience in direct communication with Japanese industrial customers and oversea suppliers.
Additional Job Information
Mind-set to work in a team
Understanding on importance of Integrity, Health, Safety and Environment