仕事概要
| 職種 | 営業、事務、企画、物流系／コールセンター、カスタマーサポート |
|---|---|
| 業種 | 化学、原材料／ ゴム、樹脂、プラスチック |
| 雇用形態 | 未分類 |
| ポジションレベル | その他 |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 |
英語 （ビジネスレベル） 日本語 （流暢に話せるレベル） |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 | |
| ビザ取得支援 | - |
| 外国人従業員 | - |
仕事詳細
Company Overview<br/>International chemical production company.<br/><br/>Job Description<br/>Provides customer services by responding to Japanese customer calls, processing and monitoring customer orders and replenishment orders from receipt to clean and shippable order for all Cabot businesses. Handles customer inquiries as per company procedures. <br/><br/>• Answers incoming customer calls and uses system to enter order details. Collects information needed from customer and ensures full understanding of customer’s requirements.<br/>• Coordinates shipment with customer and WPS, including changes in shipment dates. Interacts with other Shared Services departments and/or plant locations, warehouses, to ensure shipments are handled as requested. <br/>• Handles customers’ concerns and asks appropriate questions to fully understand issues. Responds to variety of customer issues or/and follows-up to ensure all pending items are closed within the organization.<br/><br/>Requirements<br/>• Customer service orientation. Sense of urgency regarding customer issues.<br/>• Communication skills<br/>• 1-2 years experience as Customer Care Pepresentative.<br/><br/>Additional Job Information<br/>- Great work-life balance, about 5 hours a month.<br/>- Great environment<br/>- Permanent position<br/><br/>
面接について
連絡先
Customer Care Representative
RGFタレントソリューションズ株式会社
400 〜 500 万円
