仕事概要
| 職種 | 営業、事務、企画、物流系／コールセンター、カスタマーサポート |
|---|---|
| 業種 | IT、通信、インターネット／ 通信サービス |
| 雇用形態 | 未分類 |
| ポジションレベル | 本部長/経営層レベル |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 | |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 | |
| ビザ取得支援 | - |
| 外国人従業員 | - |
仕事詳細
Company:
Exciting European E-commerce business
Description:
Ensure that the in-house processes and procedures are adhered to at all times and suggest adequate changes if necessary
Supervise the quality of the Japanese call center and its general performance
Identify training needs amongst the team and the contact center and support training initiatives
Requirements:
Able to provide direction to the team and to lead by example
Ability to encourage team members and to keep team spirit high
Customer service orientated and able to provide exceptional service to customers
Excellent communication skills
Interest/knowledge in luxury fashion is a plus
Call Center Training experience is a plus
Bilingual (Japanese/English)
面接について
連絡先
Customer Care Team Leader Japan & APAC
RGFタレントソリューションズ株式会社
500 〜 600 万円
