Account Manager

Company Overview
WE BELIEVE PASSION IS CONTAGIOUS.
We are a team of hungry and grounded, yet personally confident product marketers, content creators, and digital experts with a genuine and unwavering passion for our craft. It’s a passion that starts at a personal level, and is at the core of who we are and what we do every day. It radiates throughout our global team, to our clients, and finally to their customers who see and feel it in the experiences we help create. It’s a passion that truly is contagious.

WE DESIGN STORIES THAT MATTER.
Story, stories, storytelling—pick your version of this new marketing buzzword. But to us it’s more than just a word, it’s a strategic approach that we embraced long before it became industry jargon. We knew the right story could make an undeniable impact, and crafting that story begins by digging deep to uncover the hidden truths about our client’s brands and products, that are relevant and meaningful to an audience—moving them from apathy to action to advocacy.

WE DELIVER RESPONSIVE EXPERIENCES.
From web and social to print and retail, we understand the need for evolving experiences that anticipate the moment when the message and the medium matter most to the audience—deepening the customer connection and making it a truly responsive experience.

Job Description
Account Manager is responsible for managing global marketing clients to plan and execute product presentation and marketing communication at the luxury brand of an automotive company.
In this specific assignment, we are looking for someone who can lead day to day business operations and build a healthy and long-lasting relationship with the newly-established division of the client. The agency has a long relationship with the clients, however, the client is moving from Hong Kong to Japan and it is essential that we engage the clients in a professional manner to provide confidence with them. To do so, we expect him/her to:
 Develop new business with client by delivering values of the agency.
 Design businesses that generate a healthy profitability to the agency.
 Manage reputation to achieve a sustainable relationship with clients.
 Drive to deliver high quality content and content production services.
 Design workflow for new launches to generate operational efficiencies for internal teams both in Japan and the United States.

Responsibilities:
 Lead day-to-day client consultations
o Lead strategic/tactical discussions with clients and make certain that the agency across the globe is well aligned.
o Solve issues proactively to deliver to the clients’ expectations.
o Support clients to align different internal and external stakeholders.
o Manage agency reputations.
o Build relationship with clients.
o Support Account Director in day to day operations.
o Capture scope of work and write creative briefs.
o Keep the revenue sheet up to date, and do what it takes to achieve the financial target.
o Generate healthy working environment with the client and other agency employees.
 Lead day-to-day project management for asset production
o Work with project managers to manage content production process (CGI images, Brand Videos, Product Videos, Print materials) with project managers and creative team.

Requirements
Qualifications:
o Exceptional verbal and written communication skills for both English (TOIEC 800 or above) and Japanese
o Solid experience in working with multi-national Regional/Global teams.
o Good client communication skills (consultation and problem-solving skills)
o Familiality with customer insights and brand management.
o Strong project management skills.
o Good attention to detail with proven ability to work with multiple projects simultaneously.
o Great understanding of marketing asset production process in different formats. (Video, Print, Digital, CGI)
o Well established knowledge and experience of digital marketing and communication.
o Team player, self-starter, contributor.
o Premium and Luxury brand experience is a plus.
o Automotive client experience is a plus

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