Tóm tắt công việc
| Nghề | Ngành dịch vụ (Bán lẻ, Giải trí, Làm đẹp, Giao thông)／Nghề quản lý bộ phận dịch vụ |
|---|---|
| Ngành | Hàng tiêu dùng／ Đồ may mặc, Phục sức, Phụ kiện |
| Hình thái tuyển dụng | Chưa phân loại |
| Chức vụ | Khác |
| Số lượng tuyển dụng | 1 người |
| Ngày muốn vào làm | - |
| Kỹ năng ngôn ngữ cần thiết |
Tiếng Anh （Giao tiếp kinh doanh） Tiếng Nhật （Thành thạo） |
| Ngôn ngữ có thể sử dụng | - |
| Thời gian làm việc | Khác |
| Ngày nghỉ / Phúc lợi y tế | |
| Hỗ trợ xin visa | - |
| Nhân viên người nước ngoài | - |
Chi tiết công việc
Company Overview
French Luxury fashion brand is looking for MCT sales& service coach
Job Description
1.Coaching
To encourage staff to make spontaneous actions to develop/ improve his or her service through MCT coaching.
To achieve this, Sales& Service coach will:
-Support staff to make them realize/ identify their strong points and areas for improvement through observing& listening the "live" session with cilents (or/and roll play) and facilitate to make individual action plan
-Make boutique managers understand the importance of MCT and to be proactive stance in developing their staff
-Share staff's action plan with managers to have them observe/check the progress on the daily basis
2. Cooperate with the other departents: Especially with CRM,HR,Learning&Development
-Work with CRM to analyse the client experience barometor and make action plan accordingly
-Work closely with L&D to prepare training plans
-Participate to company project(s) to support/ensure that quality of our service
Requirements
-Preferable to have more than 2 years in sales and/or after- sales
-Fluency in Japanese is a must; business level english proferred
-Time management skill (frequent businesss trips required throughout the year)
-Passionate and enthusiastic
-Interested in/attention to other people, empathy (including active listening, observation skill)
-A team leader, cooperative with other people (including boutique manager, other departments, etc)
-Logical thinking, way of explaining and approach
-Understanding (or willing to undersand of the influence/relationship between
Về cuộc phỏng vấn
Địa chỉ liên lạc
MCT Sales & Service Coach [Richemont- Cartier]
RGF HR Agent
500 〜 600 ten thousand JPY
![RGF HR AgentMCT Sales & Service Coach [Richemont- Cartier]](https://japanease-jobs-production.s3.ap-southeast-1.amazonaws.com/uploads/company_entity/default_company_image/5/Banner_Type_Color_72.png)
