IT Networking & Navision Analyst

Company Overview
American Global manufacturer of electronic instruments and electromechanical devices

Job Description
MAIN DUTIES/RESPONSIBILITIES
 Installs and maintains operating systems and third party applications.
 Maintain data storage, availability and backup integrity for ERP System and File server.
 Coordinates with IT team from various sites to improve overall support and efficiency.
 Evaluates vendor products in terms of company needs to ensure that appropriate and relevant products are obtained while maintaining cost effectiveness and company efficiency.
 Interacts with end users to determine software and hardware needs in an effort to provide support in a timely manner.
 Managing of user accounts on company servers and runs necessary system update to ensure that company systems are secure.
 Remote support, troubleshooting and fault finding for remote office.
 IT software and hardware inventory tracking to ensure compliance with company IT policy.

 Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization;
 Undertaking data network fault investigations in local and wide area environments, using information from multiple sources;
 Performing business network integration on domain migration, email migration and infrastructure integration.
 Provide flexible work hours to meet the demand of the IT department.
 Provide business analysis in improving of Navision ERP process to meet the business needs.
 Provide support and development on Navision ERP based on requirement.

Requirements
REQUIREMENTS
 Diploma or Degree in Computer Science
 Strong knowledge and experience in Microsoft Dynamic NAV
 A quick learner, easy going, organized self-motivated, inquisitive, problem-solver with strong written and verbal communication skills
 Strong customer service orientation
 A team player with an aptitude to use initiative whilst complying with standards & procedures
 Able to write and verbal communication in English is a must.

ESSENTIAL EXPERIENCE & TECHNICAL KNOWLEDGE
 Experience in of Microsoft Windows Server, Active Directory and Office365
 Good understanding on the Networking, VPN and DNS/DHCP services
 Knowledge of firewall, security and storage technologies
 Strong working experience with Microsoft Windows Server, MS SQL and Navision ERP system would be a definite plus

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