Tóm tắt công việc
| Nghề | Kỹ sư IT (SE, Web, Game)／SE (ứng dụng, quản lý chất lượng, hỗ trợ) |
|---|---|
| Ngành | Tài chính／ Ngân hàng |
| Hình thái tuyển dụng | Chưa phân loại |
| Chức vụ | Khác |
| Số lượng tuyển dụng | 1 người |
| Ngày muốn vào làm | - |
| Kỹ năng ngôn ngữ cần thiết |
Tiếng Nhật （Thành thạo） Tiếng Anh （Giao tiếp kinh doanh） |
| Ngôn ngữ có thể sử dụng | - |
| Thời gian làm việc | Khác |
| Ngày nghỉ / Phúc lợi y tế | |
| Hỗ trợ xin visa | - |
| Nhân viên người nước ngoài | - |
Chi tiết công việc
Company Overview
IT Services Company (On-site Global Financial Institution)
Job Description
PRINCIPAL DUTIES AND RESPONSIBILITES:
- Provide on-site technical support for desktop PCs – both software and hardware
- Physically set up computers and software system installation
- Perform basic hardware moves and changes
- Record and manage all incidents and requests in ticket-tracking system
- Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
- Proactively inform management of trends, significant problems and expected delays.
- Provide other IT-related support as required by the business
- Test applications as required by the business before rollouts
- Experience in delivering Superior Customer Service experience preferably with the trading floor/banking support of investment banks including real-time market data support is an advantage
- Good Working knowledge and IT experience supporting Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
- Solid understanding of Intel based PC hardware/peripherals
- Strong verbal, written, listening communication experience
SKILLS:
- Ability to make sound decisions following approved procedures in a fast paced environment
- Ability to effectively manage multiple tasks occurring simultaneously
- Ability to work independently with little supervision
LANGUAGE:
English: Fluent Japanese: Daily Conversation
Working Shift Hours: 7:00 – 16:00, 8:30 – 17:30, 9:00 - 18:00, 10:00 – 19:00
Về cuộc phỏng vấn
Địa chỉ liên lạc
Customer Support
RGF HR Agent
350 〜 500 ten thousand JPY
